- At Woken Systems Inc., we deliver innovative IT solutions tailored to your business. Ready to future-proof your organization?
Proactive, AI‑powered remote IT that finds and fixes problems automatically—before users feel them. From patching and performance to security and SaaS, our automations handle the routine so your team can focus on work.
Windows/Mac health, patches, drivers, disk space, start‑up bloat, app updates, profiles.
RMMPatch MgmtApp ControlBackup checks, service restarts, capacity forecasts, AD/DNS/DHCP health, certificate rotation.
Backup VerifyAD HealthWAN/LAN/Wi‑Fi monitoring, config backups, QoS & DHCP scope issues, ISP failover tests.
SNMP/NMSConfig BackupM365/Google posture, license hygiene, mailbox rules abuse, MFA drift, file‑share anomalies.
M365Google WorkspaceDormant accounts, risky sign‑ins, impossible travel, forced MFA, privileged access reviews.
SSOConditional AccessEDR status, ransomware shields, USB control, DNS filtering, phishing protection (ties to MDR project).
EDR/NGAVDNS FilterLightweight agents + cloud integrations stream health, performance, and security signals in real time.
TelemetryBaselinesAI spots drift and leading indicators—runaway processes, patch failures, risky rules, storage trends.
Anomaly DetectionForecastingPlaybooks remediate automatically: restart hung services, clear caches, reinstall agents, roll back changes.
SOARSelf‑HealingIf a human is needed, we open a ticket with context and escalate to our engineers—fast.
Detects stuck updates, clears caches, retries with staged reboots.
Finds large temp/logs, cleans safely, alerts if thresholds persist.
Auto‑restart spooler, re‑bind drivers, notify if hardware fault.
Reinstalls broken agents/AV, verifies service health post‑fix.
Flushes DNS, resets adapters, renews DHCP, checks gateway reachability.
Removes malicious rules, forces MFA reset, notifies user & IT.
Immediate automated action + engineer engagement.
MinutesAuto‑fix if possible, engineer follow‑up with user comms.
1–2 hoursQueued with automation checks; scheduled during business hours.
Same day24/7 monitoring included; after‑hours engineer coverage available per plan.
Scale by users and sites—no setup fees. Month‑to‑month or annual.
Hardware optional; we work with existing devices and cloud services.
Asset & tool inventory, priorities, SLAs, and compliance scope.
Agents + integrations for endpoints, network, identity, and SaaS.
Set thresholds, auto‑fix rules, and alert routing; go‑live with reporting.
Pair with Cybersecurity & AI Threat Monitoring for full MDR/XDR protection, and with Call Center & AI Support for customer‑grade communications.
Every subscription helps fund our nonprofit mission—the All Safe Project—which applies AI to help prevent school shootings through real‑time camera detection and rapid escalation.
See how auto‑remediation and SLA‑backed support improve uptime and user happiness.
Request Your PlanAt Woken Systems Inc., we deliver innovative IT solutions tailored to your business. Ready to future-proof your organization?
At Woken Systems Inc., we deliver innovative IT solutions tailored to your business. Ready to future-proof your organization?
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